Skip to content

Sekal Consults

Just another WordPress site
  • Home
  • Books & Resources
    • Eli Broad
      • The Art of Being Unreasonable
    • Greg Secker
    • Jim Collins
    • John Kotter
    • Ken Blanchard
  • Trading Resources
    • Bank Interest Rates
  • Books & Resources
    • Eli Broad
      • The Art of Being Unreasonable
    • Greg Secker
    • Jim Collins
    • John Kotter
    • Ken Blanchard
  • Trading Resources
    • Bank Interest Rates

Tag: morriss

How Starbucks Trains Customers to Behave

May 9, 2012seka23471 CommentExternal Videosanne, business, customer, customers, harvard, hbr, marketing, morriss, publishing, review, school, service, starbucks

Anne Morriss, managing director of the Concire Leadership Institute, explains how the coffee giant increased efficiency and satisfaction by treating customers like employees. Category: People & BlogsUploaded by: HarvardBusinessHosted: youtube

What’s Holding You Back?

Feb 4, 2011seka2347External Videosanne, business, harvard, hbr, leadership, morriss, publishing, school

Anne Morriss, managing director of the Concire Leadership Institute, identifies the small but common barriers that stop people from becoming leaders. Category: People & BlogsUploaded by: HarvardBusinessHosted: youtube

Developed by Shuttle Themes. Powered by WordPress.